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Completed Evaluation Form
Event Date:
Saturday, October 16, 2010
Event Type:
Wedding
Venue:
Bluffs - Hager City, WI
Submitted On:
Tuesday, November 9, 2010
Post Show Evaluation
Event Information
Location of Event:
DJ Name:
Rate on a scale of 1-5. The Highest number being 5
Were all of your questions and concerns handled promptly and professionally during the entire booking and planning process?
5
4
3
2
1
Was your DJ on time for set-up and playtime?
5
4
3
2
1
Was your DJ dressed appropriately?
5
4
3
2
1
Was the appearance of the system neat and professional looking?
5
4
3
2
1
Did the equipment function properly?
5
4
3
2
1
Was the music played at an appropriate level throughout the entire event?
5
4
3
2
1
Were you pleased with the music selection played?
5
4
3
2
1
Was the DJ responsive to you and your spouse's verbal requests and additional instructions if given?
5
4
3
2
1
Did your guests of all ages dance?
5
4
3
2
1
Did the DJ behave professionally and treat you, your family, and your guests with respect and consideration at all times?
5
4
3
2
1
Please fill in the box:
What do you feel was the biggest factor in your decision to hire us when comparing to other companies (price, advertising, song list)? Do you recall any other DJ services you considered?
What made my decision to go with your company was the initial customer service I was provided when I spoke with the sales rep the very first time. I cannot recall who it was, but Zach does come to mind (which he was our DJ also). I called at approx 8pm (which is very late for some people), he answered and I was amazed with how excited he was and had passion for his job. I am in the service business and price never matters if the person on the other side establishes that personal relationship and I felt no worries right off the bat! As the saying goes...he had me at "Hello", not really but, when he said "I will take care of everything and make sure the reception is one less thing you have to worry about on the most important day of your life"
What was your overall wedding budget excluding honeymoon and rings?
$8,000. We did not plan on spending this much money on the DJ! My parents almost freaked out, but after working in the service industry for 7 years (Jason for 5 years), money isn't everything. We felt the reception was the most important part of our day!
If you did not use us for invitations, programs, gifts, or dance instruction can you tell us what affected your decision and/or what we can offer that would have been more attractive to you?
A cheaper way of doing a slide show. My brother put together a slide show, it worked, but the music was not working. I asked Zach prior to the day if we could work something out and a cost of $75 (I think?) to just plug into your systems. I think that is ridiculous (sp?). I really really really wanted a slide show, but your equipment for the projector was way too much also. On the other hand, Zach fixed the problem by putting on some music to save the slide show and it turned out great!
If you did use us for any of our additional services can you tell us what your motivating factor was and if you were pleased with the service?
If you could do it over, what would you say was a "do" or "don't" in hiring vendors or planning the day? May we share your answers? Your full name will not be posted.
You may share my answer. I would hire the same vendors and plan the same times... I would not get so nervous about something going wrong, because in the end, in was a gorgeous day and nothing to worry about! It ends up going so fast anyway! Cherish the moments!
Would you recommend us to others?
Yes
No
If yes, may we use you as a reference?
Yes
No
Your Comments and/or Suggestions
I had one issue, I did not hear from the DJ until 2 days before the wedding. I received an email 1 month before saying I would hear from someone 1-2 wks before the wedding. I was freaking out and a nervous wreck by then so it topped it all off. I called twice before I even got a hold of him. After the great sale in the initial meeting, this really disappointed me. I ended up talking to Zach on the 14th and he explained the situation, but it is a job and next time I feel no matter what the situation is, a phone call is necessary to let the bride/groom know that you are not putting them on the back burner. Even if you have to call later to finalize all the details.