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Completed Evaluation Form
Event Date:
Monday, January 12, 2015
Event Type:
Wedding
Venue:
413 on Wacouta
Submitted On:
Tuesday, September 22, 2015
Post Show Evaluation
Event Information
Location of Event:
DJ Name:
Rate on a scale of 1-5. The Highest number being 5
Were all of your questions and concerns handled promptly and professionally during the entire booking and planning process?
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Was your DJ on time for set-up and playtime?
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Was your DJ dressed appropriately?
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Was the appearance of the system neat and professional looking?
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Did the equipment function properly?
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Was the music played at an appropriate level throughout the entire event?
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Were you pleased with the music selection played?
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Was the DJ responsive to you and your spouse's verbal requests and additional instructions if given?
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Did your guests of all ages dance?
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Did the DJ behave professionally and treat you, your family, and your guests with respect and consideration at all times?
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Please fill in the box:
What do you feel was the biggest factor in your decision to hire us when comparing to other companies (price, advertising, song list)? Do you recall any other DJ services you considered?
The biggest factor was that I felt as though I was not trying to be "snatched up" quickly by a salesman. I looked at and highly considered using Midwest Sound after speaking with them at a wedding fair. When they called to follow up, the gentlemen on the one tried to seal the deal with me right there and asked me for my credit card information. I was shocked because I hadn't seen their music at all or how they figure out their DJ process or any details and told me this "exclusive offer" was expiring and I had to confirm right then and there. That same evening I got a call from Adagio and they very politely explained the process and asked me and my fiance to come in for a meeting to see if they were the right fit for us. During the meeting, there was ZERO pressure to sign a dotted a line. I knew exactly how the company operated and felt very comfortable and like a person rather than a dollar sign. That sold the deal for me!
What was your overall wedding budget excluding honeymoon and rings?
25,000-30,000
If you did not use us for invitations, programs, gifts, or dance instruction can you tell us what affected your decision and/or what we can offer that would have been more attractive to you?
I used a personal friend who has a design company for programs. We did not do dance lessons or gifts because they seemed unnecessary from a budget standpoint.
If you did use us for any of our additional services can you tell us what your motivating factor was and if you were pleased with the service?
If you could do it over, what would you say was a "do" or "don't" in hiring vendors or planning the day? May we share your answers? Your full name will not be posted.
Yes you certainly may use my name. A "do" is to do your research and let the vendors do their job by contacting you with information. I can not tell you how surprised I was during this process by vendors that did not respond to me promptly or with adequate information or by vendors that called and tried to seal the deal right then and there only because I asked them for some information as I was just beginning the vendor searching process. Adagio left no pressure and were very informative and responded promptly, which made me feel like a valued consumer.
Would you recommend us to others?
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No
If yes, may we use you as a reference?
Yes
No
Your Comments and/or Suggestions
Rob did a great job. I had a few people approach me after the wedding and state that Rob did an excellent job reading the crowd and playing music based on visual feedback. Unfortunately, I feel inclined to give a very honest review and as happy as I am with Adagio I can not comment on the two areas that did not go smoothly. One being that the whole day really got delayed, which was NOT in the hands of the DJ by any means but by the guests and wedding party. It was 8:15 and some people were mingling, some drinking, some eating cupcakes, and others finishing dinner. Some guests were also getting antsy and were ready to party. I had my photographer and a bridesmaid tell our DJ that the bride wanted the DJ to start the dances even though some people were still eating. The DJ did not start the dances until I approached him and told him myself. I completely respect the fact that he most likely has strict instructions to listen to nobody else but the bride. However, given that it was a photographer and a bridesmaid relaying the message I felt he could've done so or approached me to confirm the requests. It wasn't a big deal at all, really. Nor did it affect the wedding reception and nobody else noticed. However, I review several vendors and restaurants, etc. and I do not leave out anything. The second part was that our DJ was supposed to cut the father/daughter dance and break into a different song half way through. This was mentioned on the planner and I verbalized it over the phone the week of the wedding to our DJ. During the father daughter dance, he did not cut into the second song and then began playing the second song (which was supposed to be with my dad and I) and played it for the mother/son dance. That was the part that bothered me the most since the song with my dad had significance and it had been noted online and via telephone. Again, nobody else noticed but my and the few people that actually watch those dances. I didn't let it bother me after about two minutes. Those first two minutes I was however upset. Again, the two "hiccups" that happened were insignificant enough that it doesn't sway my opinion on Adagio and I thought our DJ did a rather fabulous job in all other aspects!